Our conditions / booking informations:

 

All prices are indicative Exclusive prices, errors or price changes reserved. By the appearance of these price lists, all previous ones lose their validity. If you inquire directly via our homepage using the contact form / email, you will always receive the lowest price when booking.

 

By booking a holiday accommodation you will be recognized by the conditions stated:

(Furthermore, the Covid-19 regulations and access conditions valid at the time of travel are deemed to have been accepted with the booking. Changes to these do not lead to cancellation free of charge).

  • Our offers are not binding. 
  • We cannot hold back any apartment due to requests. The apartments are allocated after receipt of the binding bookings.

PRICES:

  • Prices are for 2 people per night
  • Prices for additional people and/or additional room apply only according to our offer
  • Weißensee premium card is included

BOOKINGS:

  • Bookings are accepted only in writing
  • Your booking is only fixed and valid with our written reservation confirmation
  • Minimum booking period in the main season is 7 nights (excluding booking gaps).
  • Minimum booking period in the low season is 3 nights (excluding booking gaps).
  • Surcharge less than 3 nights € 30, -

DEPOSIT:

  • From booking within 7 days a deposit according to the offer is due
  • The down payment is also valid as a booking confirmation of the guest
  • If the deposit is not transferred during the mentioned period, the offer and initial confirmation are invalid

PAYMENT:

  • Please only by bank transfer at the latest 1 day before your arrival day with us
  • You will receive our account information with our offer

OTHER:

  • We have own seasons
  • Dogs or other pets are not allowed
  • All apartments are non smoking apartments, smoking only on the balcony or the terrace

 

Arrival day: the apartments are available from 15.30 at the earliest.

For arrival later than 18.00 o'clock we ask for previous information.

 

Departure day: the apartments are available until late. 09.00 clock.

Later departure is possible only with prior arrangement.

 

Free for our guests:

  • Internet = WiFi throughout the house
  • One reserved parking space in the carport per apartment
  • Use of our bicycles (summer) and rowing boats 
  • Use of our own bathing facility with pavillon
  • Changing room, storage room, deckchairs with sunroof, parasols
  • Large garden with playground and table tennis in front of the house
  • Barbecue grill, barbecue cutlery
  • Hiking-bicycle map
  • Nordic walking sticks

 

Included services or other:

  • Bed linen, towels, bath towels (for the lake please take your own), dish towels, dishcloths
  • baby bed u. baby chair, baby bath, changing mat on request
  • Initial equipment with toilet paper, dishwasher tablets, dishwashing liquid, garbage bag, etc.
  • Morning bakery service with fresh pastries from our village bakery on request

 

In summer:

  • Free use of the Weißensee cruise
  • Free use of the Weißensee cable car including bike transport

 

In winter:

  • Free ski bus
  • Free use of the Weißensee cable car in the period from 08. - 29.01.2022
  • Free ice and trails enter whole season
  • Free shuttle bus to Schiarena Naßfeld
  • Free use of our sledges and bobs

 

Additional:

  • Weissensee summer and winter activity program as per appointment and partly with charge.

 

The price does not include:

  • Local tax currently € 2,40 per night and person from the age of 18 years  (subject to change)
  • Final cleaning € 50, - to 80, -

Cancellation costs: summer season 2022 and winter season 22/23

 in the event of cancellation currently valid

  • up to 90 days before arrival, the cancellation for landlords and guests is free of charge
  • from 89 to 60 days before arrival, the cancellation fee is 40% of the total price of the booking
  • from 59 to 8 days before arrival, the cancellation fee is 70% of the total price of the booking
  • 7 - 1 day before arrival the cancellation fee is 90% of the total price of the booking
  • in case of late arrival, early departure or non-arrival we will charge the total price of the booking
  • for online-bookings, the cancellation fees stated there apply

If you have already paid a deposit, this will of course be deducted from the due cancellation fee.

Only written cancellations received in good time are valid!                         



By cancelling: We recommend to conclude a travel insurance (European travel insurance).